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Penna, Robert Mark.

The nonprofit outcomes toolbox : a complete guide to program effectiveness, performance measurement, and results / Robert M. Penna ; foreword by Ken Berger. - Hoboken, N.J. : John Wiley & Sons, ©2011. - 1 online resource (xxi, 356 pages) : illustrations. - Wiley nonprofit authority series . - Wiley nonprofit authority series. .

Includes bibliographical references and index.

pt. 1. The basics -- pt. 2. Working with outcomes -- pt. 3. Advanced tools -- pt. 4. Other tools and perspectives. Approaching outcomes -- The language of outcomes -- The shape of outcomes -- Finding your outcomes -- Planning with outcomes -- The capacity for outcomes -- Tracking with outcomes -- Communicating with outcomes -- Communicating our outcomes -- The power of six sigma -- Keeping it all in balance -- Budgeting with outcomes -- Outcomes in administration -- A different view of nonprofits -- Thinking about value -- Building value in -- A few final tools ...

"An invaluable guide to the outcome-based tools needed to help nonprofit organizations increase their effectiveness The Nonprofit Outcomes Toolbox identifies stages in the use of outcomes and shows you how to use specific facets of existing outcome models to improve performance and achieve meaningful results. Going beyond the familiar limits of the sector, this volume also illustrates how tools and approaches long in use in the corporate sector can be of great analytical and practical use to nonprofit, philanthropic, and governmental organizations. An outstanding resource for organizational and program leaders interested in improving performance, there is nothing else like this work currently available. Shows how to identify and set meaningful, sustainable outcomes. Illustrates how to track and manage with outcomes. Offers guidance in assessing capacity, and using outcome-based communications. Features a companion Web site with the tools found in this book. Providing the tools and explanations needed to achieve program success, this book is a complete resource for the nonprofit, governmental, or philanthropic professional striving for greater effectiveness in programs or organizations"--

9781118386835 1118386833 9781118044452 1118044452 9781118044469 1118044460 9781118044445 1118044444 1283072556 9781283072557

A263C4A8-D933-41CD-B5A0-88A5E94253BF OverDrive, Inc. http://www.overdrive.com

Nonprofit organizations--Management--Evaluation.
Social service--Evaluation.
Nonprofit organizations--Management--Evaluation.
Social service--Evaluation.
BUSINESS & ECONOMICS--Nonprofit Organizations & Charities.
Nonprofit organizations--Management--Evaluation.
Social service--Evaluation.

Electronic books.

HD62.6 / .P46 2011eb


Khulna University of Engineering & Technology

Funded by: HEQEP, UGC, Bangladesh