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Design for Six Sigma in product and service development

Design for Six Sigma in product and service development applications and case studies / [electronic resource] : edited by Elizabeth A. Cudney and Sandra L. Furterer. - Boca Raton, Fla. : CRC Press, 2012. - xv, 427 p. : ill.

Includes bibliographical references and index.

section 1. Product design for Six Sigma projects -- section 2. Service process design for Six Sigma projects.

"Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation"--




Mode of access: World Wide Web.

9781439866405 (ebook : PDF)


Six sigma (Quality control standard)


Electronic books.

Khulna University of Engineering & Technology

Funded by: HEQEP, UGC, Bangladesh