Design for Six Sigma in product and service development [electronic resource] : applications and case studies / edited by Elizabeth A. Cudney and Sandra L. Furterer.

Contributor(s):

Material type: Text

TextPublication details: Boca Raton, Fla. : CRC Press, 2012.Description: xv, 427 p. : illISBN:

9781439866405 (ebook : PDF)

Subject(s):

Six sigma (Quality control standard)

Genre/Form:

Electronic books.

Additional physical formats: No titleOnline resources:

Distributed by publisher. Purchase or institutional license may be required for access.

Available additional physical forms:

Also available in print edition.

Contents:

section 1. Product design for Six Sigma projects -- section 2. Service process design for Six Sigma projects.

Summary: "Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation"-- Provided by publisher.

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Includes bibliographical references and index.

section 1. Product design for Six Sigma projects -- section 2. Service process design for Six Sigma projects.

"Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation"-- Provided by publisher.

Also available in print edition.

Mode of access: World Wide Web.

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