TY - BOOK AU - Bliss,Jeanne TI - Chief customer officer 2.0: how to build your customer-driven growth engine SN - 9781119047629 AV - HF5415.5 U1 - 658.8/12 23 PY - 2015///] CY - Hoboken, New Jersey PB - John Wiley & Sons, Inc. KW - Customer relations KW - Management KW - Industrial management KW - BUSINESS & ECONOMICS / Industrial Management KW - bisacsh KW - BUSINESS & ECONOMICS / Management KW - BUSINESS & ECONOMICS / Management Science KW - BUSINESS & ECONOMICS / Organizational Behavior KW - fast KW - Electronic books N1 - Includes index UR - http://onlinelibrary.wiley.com/book/10.1002/9781119154853 ER -