TY  - BOOK
AU  - Cudney,Elizabeth A.
AU  - Furterer,Sandra L.
TI  - Design for Six Sigma in product and service development: applications and case studies 
SN  - 9781439866405 (ebook : PDF)
PY  - 2012///
CY  - Boca Raton, Fla.
PB  - CRC Press
KW  - Six sigma (Quality control standard)
KW  - Electronic books
KW  - lcsh
N1  - Includes bibliographical references and index; section 1. Product design for Six Sigma projects -- section 2. Service process design for Six Sigma projects; Also available in print edition
N2  - "Design for Six Sigma (DFSS) is a data-driven quality strategy for designing products and services. The goal of DFSS is to avoid process problems using systems engineering techniques. DFSS consists of five interconnected phases: Define, Measure, Analyze, Design, Verify. This book provides a detailed description of how to apply DFSS in product and service development. It provides instructional strategies, an overview of benefits and uses, and a roadmap that links several methodologies including organizational leadership, product development, system integration, critical parameter management, voice of the customer, quality function deployment, and concept generation"--
UR  - http://marc.crcnetbase.com/isbn/9781439866405
ER  -