TY - BOOK AU - Bhote,Keki R. TI - The ultimate Six Sigma: beyond quality excellence to total business excellence SN - 9788120331150 U1 - 658.562 21 PY - 2002/// [reprinted 2008] CY - New York, New Delhi PB - AMACOM/American Management Association, PHI Learning Pvt. Ltd. KW - Process control KW - Six sigma (Quality control standard) N1 - Includes bibliographical references and index ER -