TY - BOOK AU - Johnson,Eugene M. AU - Kurtz,David L. AU - Scheuing,Eberhard E. TI - Sales management: concepts, practices, and cases SN - 0070326525 (alk. paper) U1 - 658.81 20 PY - 1994/// CY - New York PB - McGraw-Hill KW - Sales management N1 - Includes bibliographical references (p. 518-547) and index ER -