International handbook of survey methodology / Edith D. de Leeuw, Joop J. Hox and Don A. Dillman.

Includes bibliographical references (p. 512-540) and index.

The cornerstones of survey research / Joop J. Hox, Edith D. de Leeuw, Don A. Dillman -- The psychology of asking questions / Norbert Schwarz, Bärbel Knäuper, Daphna Oyserman, Christine Stich -- The problem of nonresponse / Peter Lynn -- Comparative survey research: goal and challenges / Janet A. Harkness -- Ethical issues in surveys / Eleanor Singer -- Coverage and sampling / Sharon L. Lohr -- Choosing the method of data collection / Edith D. de Leeuw -- Writing effective questions / Floyd J. Fowler, Carol Cosenza -- The logic and psychology of constructing questionnaires / Don A. Dillman -- Testing survey questions / Pamela Campanelli -- Face-to-face interviews / Geert Loosveldt -- Telephone surveys / Charlotte Steeh -- Self-administered questionnaires: mail surveys and other applications / Edith D. de Leeuw, Joop J. Hox -- Internet surveys / Katja Lozar Manfreda, Vasja Vehovar -- IVR: Interactive Voice Response / Darby Miller Steiger, Beverly Conroy -- Mixed mode surveys: when and why / Edith D. de Leeuw, Don A. Dillman, Joop J. Hox -- Weighting survey data / Paul P. Biemer, Sharon L. Christ -- Analysis of data from complex surveys / Laura M. Stapleton -- Incomplete data: diagnosis, imputation, and estimation / Susanne Rässler, Donald B. Rubin, Nathaniel Schenker -- Accommodating measurement errors / Joop J. Hox -- Survey documentation: towards professional knowledge management in sample surveys / Peter Mohler, Beth-Ellen Pennell, Frost Hubbard -- Quality assurance and quality control in surveys / Lars E. Lyberg, Paul P. Biemer -- Interviewer training / Judith T. Lessler, Joe Eyerman, Kevin Wang -- Surveying sensitive topics / Gerty Lensvelt-Mulders -- Panel surveys / Dirk Sikkel, Adriaan Hoogendoorn -- Surveys without questions / Jelke Betlehem.