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	1.	Marketing plans for services : a complete guide / Malcolm McDonald, Pennie Frow and Adrian Payne. by McDonald, Malcolm [author.] Payne, Adrian [author.] Frow, Pennie [author.] Edition: Third edition. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chichester, West Sussex, UK ; Hoboken, NJ : John Wiley, 2011 Online access: Wiley Online Library Availability: No items available. Add to cart (remove)
	2.	Key Account Management : the Definitive Guide. by Woodburn, Diana McDonald, Malcolm Edition: 3rd ed. Material type: Text; Format: available online ; Literary form: Not fiction Publication details: Chichester : Wiley, 2012 Online access: Wiley Online Library Availability: No items available. Add to cart (remove)

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