Customer service on the Internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne.
Material type: TextPublication details: New York : John Wiley, 2000.Edition: 2nd edDescription: xvi, 351 p. : ill. ; 24 cmISBN:- 0471382582 (pbk. : alk. paper)
- 0471382582
- 658.81202854678 21
Item type | Current library | Call number | Copy number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
Books | Central Library, KUET Fiction | 658.81202854678 STE (Browse shelf(Opens below)) | 1 | Available | 3010032493 |
Total holds: 0
Includes index.
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